Ask the person responsible for the fire risk assessment in your building to carry one out as soon as possible.

This could be the:

What if the owner, management company or managing agent doesn’t carry out the assessment?

The person responsible for carrying out the fire risk assessment in your building is breaking the law if they:


If convicted, the person responsible can face an unlimited fine and up to 2 years in prison.

Freeholders and management companies

If the person responsible for carrying out the assessment is your freeholder or a management company, complain to them directly.

If they still don’t carry out an assessment, contact your local fire and rescue authority (FRA). Your local fire service can tell you who the FRA is (it might be your local council).

Your FRA is responsible for enforcing fire safety regulations.They can make the person responsible for fire safety in your building carry out a fire risk assessment.

Managing agents

If the person responsible for carrying out the assessment is a managing agent, you should complain directly to the individual agent.

If that does not work, you should make a formal complaint through the internal complaints procedure at the agent’s company.

If you are still unhappy, you can then complain to a redress scheme [link to:]. All managing agents in England must be a member of one of 3 redress schemes:

As well as following this complaints procedure, you could also speak to your local FRA. See the ‘Freeholders and management companies’ section above.

More information you might find useful:

Still not found the answer?

Contact LEASE to have your enquiry dealt with by one of our experienced advisers.

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Ministry of Housing, Communities & Local Government.