Resources and useful links

This page lists organisations that may be able to act for you or give advice on areas that LEASE does not cover, such as debt advice.

Advice

Age UK – a charity that provides advice, information and services to older people
BrumLAG – a voluntary group of leaseholders affected by cladding and building safety issues in Birmingham and the West Midlands
Chartered Institute of Housing (CIH) – provides advice and training for housing providers
Citizens Advice – free, independent advice on topics including legal issues, money, work, housing and family
Elderly Accommodation Council – a charity providing free advice on housing for older people
End Our Cladding Scandal – a resident-led campaign covering cladding and building safety
Federation of Private Residents’ Associations (FPRA) – a voluntary organisation providing advice for residential leaseholders, tenants and residents’ associations
Leasehold Knowledge Partnership (LKP) – campaigning leaseholder charity and the secretariat of the All Party Parliamentary Group on leasehold and commonhold reform
Leeds Cladding Scandal – a group of leaseholders in Leeds affected by cladding and building safety
Money Helper – a government service providing free advice on money, debt, benefits and pensions
Shelter England and Shelter Wales – a housing and homelessness charity
Step Change – a charity offering free advice on debt

Association of Retirement Housing Managers (ARHM) – promotes standards and ethics in management of retirement housing, and publishes an approved code of practice for landlords and managing agents
Building Societies Association – a membership organisation for building societies
Conveyancing Association – a membership organisation and regulator that aims to support best practice in conveyancing
Law Society – a professional body for solicitors, which provides a database of solicitors
National Residential Landlords Association (NRLA) – a membership organisation for private residential landlords
Propertymark – a professional and regulatory body for letting agents
The Property Institute (TPI) – a professional body for residential property managers
Royal Institution of Chartered Surveyors (RICS) – a professional body for surveyors, which provides a database of surveyors
UK Finance – a trade body representing mortgage lenders including banks and building societies

Associated Retirement Community Operators (ARCO) – membership organisation representing the retirement community sector
Association of Leasehold Enfranchisement Practitioners (ALEP) – membership association for leasehold professionals, regulating its members
Community Housing Cymru (CHC) – membership body for housing associations in Wales
Home Owners Alliance – organisation providing advice and services for homeowners
National Leasehold Group (NLG) – an independent networking group for senior leasehold managers and practitioners in housing associations and local authorities
National Residential Landlords Association (NRLA) – a membership organisation providing advice for private residential landlords

Advocate – a charity that finds free legal assistance from volunteer barristers
BPP University pro bono unit – free legal advice and support from volunteer BPP students, with guidance from qualified lawyers
Support Through Court – a charity providing help from volunteers for people representing themselves in court

Civil Mediation Council mediator search – a search facility for finding a mediator
Housing Ombudsman Service – free, independent service for dealing with complaints about local authorities, housing associations, and other members that have joined its scheme
First-tier Tribunal (Property Chamber) – independent tribunal that resolves disputes about property and land in England
Legal Ombudsman – free, independent service for dealing with complaints about legal service providers
Local Government and Social Care Ombudsman – free, independent service for dealing with complaints about councils
The Property Ombudsman – free, independent service for dealing with complaints about property businesses such as agents
Property Redress – free, independent service for dealing with property complaints
Residential Property Tribunal Wales – independent tribunal that resolves disputes about property and land in Wales
Solicitors Regulatory Authority (SRA) – regulator for law firms and solicitors

Companies House – maintains a register of companies and provides guidance information on setting up and running companies including right to manage companies
Land Registry – government organisation that maintains a register of properties in England and Wales
Local Government Association – a membership organisation for local government in England
Ministry of Housing, Communities and Local Government – the government department responsible for housing
Welsh Government – responsible for housing policy in Wales
Welsh Local Government Association – a membership organisation for local government in Wales

All-Party Parliamentary Group on Park Homes – group to discuss park homes legislation
Holiday and Residential Parks Association (HARPA) – membership association for owners and managers of park home sites
Independent Park Home Advisory Service (IPHAS) – a voluntary organisation offering park homes advice
National Association of Caravan Owners (NACO) – an organisation offering advice and insurance services for park homes
National Association of Park Home Residents – a voluntary organisation offering advice to park home owners
National Caravan Council – trade association for the caravan industry
Parkhome Magazine – news and advice on owning, buying and selling park homes