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Letter requesting information about the Building Safety Fund (BSF) leaseholder and resident service and details of the building code

About this template

You can use this template to ask your landlord to provide a building code to allow you to sign in to the government’s Building Safety Fund (BSF) Leaseholder and Resident Service.

The service gives you information on the progress of the BSF application for your building.

You should not rely on this template as an alternative to legal advice. If you have any questions about legal issues we recommend getting advice from a qualified professional. By using this template you accept our terms and conditions. 

To use this template:

  • copy the text on this page or download the Word document
  • replace the text in square brackets with your details

Template letter

To: [insert name of building owner, or managing agent]

Address: [Insert address of building]

I am/we are the leaseholder(s)/resident(s) of a flat(s) located in the above building.

I/we understand that an application for funding has been made to the BSF.

I/we are aware that the BSF Leaseholder and Resident Service will give me/us access to online information on our building’s status in the BSF application process.

To be able to access this information I/we further understand that I/we will need to input a “unique building code”.

I/we have not to date received information about the Service and details of the code from you.

Accordingly, I/we request you to provide information about the Service and details of our building code.

I/we confirm that the code and the information about our building, published on the Service, will not be shared with others.

I/We look forward to hearing from you.

Signed: [signature of the person(s) giving the request]

Address: [Give the address for future correspondence about this request]

Last updated:
26 May 2025
Next review:
19 December 2026
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