Referrals

This page lists organisations that may be able to act for you or give advice on areas that LEASE does not cover, such as debt advice.

Advice

Age UK – a charity that provides advice, information and services to older people
BrumLAG – a voluntary group of leaseholders affected by cladding and building safety issues in Birmingham and the West Midlands
Chartered Institute of Housing (CIH) – provides advice and training for housing providers
Citizens Advice – free, independent advice on topics including legal issues, money, work, housing and family
Elderly Accommodation Council – a charity providing free advice on housing for older people
End Our Cladding Scandal – a resident-led campaign covering cladding and building safety
Federation of Private Residents’ Associations (FPRA) – a voluntary organisation providing advice for residential leaseholders, tenants and residents’ associations
Leasehold Knowledge Partnership (LKP) – campaigning leaseholder charity and the secretariat of the All Party Parliamentary Group on leasehold and commonhold reform
Leeds Cladding Scandal – a group of leaseholders in Leeds affected by cladding and building safety
Money Helper – a government service providing free advice on money, debt, benefits and pensions
Shelter England and Shelter Wales – a housing and homelessness charity
Step Change – a charity offering free advice on debt

Association of Retirement Housing Managers (ARHM) – promotes standards and ethics in management of retirement housing, and publishes an approved code of practice for landlords and managing agents
Building Societies Association – a membership organisation for building societies
Conveyancing Association – a membership organisation and regulator that aims to support best practice in conveyancing
Law Society – a professional body for solicitors, which provides a database of solicitors
National Residential Landlords Association (NRLA) – a membership organisation for private residential landlords
Propertymark – a professional and regulatory body for letting agents
The Property Institute (TPI) – a professional body for residential property managers
Royal Institution of Chartered Surveyors (RICS) – a professional body for surveyors, which provides a database of surveyors
UK Finance – a trade body representing mortgage lenders including banks and building societies

Associated Retirement Community Operators (ARCO) – membership organisation representing the retirement community sector
Association of Leasehold Enfranchisement Practitioners (ALEP) – membership association for leasehold professionals, regulating its members
Community Housing Cymru (CHC) – membership body for housing associations in Wales
Home Owners Alliance – organisation providing advice and services for homeowners
National Leasehold Group (NLG) – an independent networking group for senior leasehold managers and practitioners in housing associations and local authorities
National Residential Landlords Association (NRLA) – a membership organisation providing advice for private residential landlords

Advocate – a charity that finds free legal assistance from volunteer barristers
BPP University pro bono unit – free legal advice and support from volunteer BPP students, with guidance from qualified lawyers
Support Through Court – a charity providing help from volunteers for people representing themselves in court

Civil Mediation Council mediator search – a search facility for finding a mediator
Housing Ombudsman Service – free, independent service for dealing with complaints about local authorities, housing associations, and other members that have joined its scheme
First-tier Tribunal (Property Chamber) – independent tribunal that resolves disputes about property and land in England
Legal Ombudsman – free, independent service for dealing with complaints about legal service providers
Local Government and Social Care Ombudsman – free, independent service for dealing with complaints about councils
The Property Ombudsman – free, independent service for dealing with complaints about property businesses such as agents
Property Redress – free, independent service for dealing with property complaints
Residential Property Tribunal Wales – independent tribunal that resolves disputes about property and land in Wales
Solicitors Regulatory Authority (SRA) – regulator for law firms and solicitors

Companies House – maintains a register of companies and provides guidance information on setting up and running companies including right to manage companies
Land Registry – government organisation that maintains a register of properties in England and Wales
Local Government Association – a membership organisation for local government in England
Ministry of Housing, Communities and Local Government – the government department responsible for housing
Welsh Government – responsible for housing policy in Wales
Welsh Local Government Association – a membership organisation for local government in Wales

All-Party Parliamentary Group on Park Homes – group to discuss park homes legislation
Holiday and Residential Parks Association (HARPA) – membership association for owners and managers of park home sites
Independent Park Home Advisory Service (IPHAS) – a voluntary organisation offering park homes advice
National Association of Caravan Owners (NACO) – an organisation offering advice and insurance services for park homes
National Association of Park Home Residents – a voluntary organisation offering advice to park home owners
National Caravan Council – trade association for the caravan industry
Parkhome Magazine – news and advice on owning, buying and selling park homes