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Our E-Learning platform has modules for leaseholders looking to manage their own building using a RTM company.

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What is an unfair term?

An unfair term is a term in a consumer contract that causes a significant imbalance in the parties’ rights and obligations under the contract, to the detriment of the consumer.

 Transparency is also fundamental to fairness. The Consumer Rights Act 2015 (the Act) requires that a written term in a consumer contract is expressed in plain language and is legible.

The CMA has produced an unfair terms flowchart that aims to provide an ‘at a glance’ simplified overview of the unfair terms provisions in the relevant part of the Consumer Rights Act 2015.

More guidance on unfair terms is available here


More information you might find useful:

Still not found the answer?

Contact LEASE to have your enquiry dealt with by one of our experienced advisers.

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Department for Levelling Up, Housing & Communities.

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