Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

What is an unfair term?

An unfair term is a term in a consumer contract that causes a significant imbalance in the parties’ rights and obligations under the contract, to the detriment of the consumer.

 Transparency is also fundamental to fairness. The Consumer Rights Act 2015 (the Act) requires that a written term in a consumer contract is expressed in plain language and is legible.

The CMA has produced an unfair terms flowchart that aims to provide an ‘at a glance’ simplified overview of the unfair terms provisions in the relevant part of the Consumer Rights Act 2015.

More guidance on unfair terms is available here


More information you might find useful:

Still not found the answer?

Contact LEASE to have your enquiry dealt with by one of our experienced advisers.

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Ministry of Housing, Communities & Local Government.

[name="email"]
[name="email"]