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Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

What can I do if my landlord fails to provide information about the insurance cover?

There is a legal right for leaseholders to request information about the insurance policy from the landlord.

Where a landlord fails without reasonable excuse to comply with either a request for insurance details or to inspect or have copies of the relevant policy or associated documents, they commit a summary offence and are liable for a fine of up to £2,500 (level 4 on the standard scale) on conviction.

The local housing authority, usually through the Tenancy Relations Officer, has the power to bring proceedings, or they can be brought by the leaseholder privately to the Magistrates Court. Any prosecution must be presented to a magistrate within 6 months of the date of the offence.

Please note that local housing authorities have an obligation to provide the information but these are exempt from prosecution.


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