You have a legal right to ask your landlord for a written summary of your building’s insurance policy, and to see a copy of the policy.
If you ask for a summary, it should tell you:
- the amount for which the property is insured
- the name of the insurer
- the risks covered in the policy
If you ask to see the policy, you can also see any other relevant documents that give evidence of insurance premiums your landlord has paid, such as receipts. Your landlord must allow you to take copies.
You should ask for the summary or ask to see the policy in writing. The landlord must provide the information within 21 days of getting your request. They cannot charge you for doing this, although they may be able to recover any costs through the service charge as a management cost.
Template letter: asking for a summary
You can use our template to write to your landlord to ask for a summary of the buildings insurance.
Template letter: asking to inspect the policy
You can use our template to write to your landlord to ask to see the buildings insurance policy.
Template letter to landlord asking to inspect insurance policy
If your landlord does not provide the information
If the landlord does not provide the insurance summary or policy, they are committing a criminal offence. Your local housing authority has the power to start legal proceedings against the landlord, at the magistrates’ court.
It’s best to try to resolve the problem informally first. There are steps you can take to resolve a dispute with a landlord or managing agent.
- Last updated:
- 23 October 2026
- Next review:
- 1 December 2027
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