In this section
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Make a complaint to resolve an issue with a managing agent or landlord
Find out how to make a complaint if you’re a leaseholder unhappy the service you’ve received from your landlord (freeholder) or the building’s managing agent.
Advice guide -
Using a redress scheme
How redress schemes can help resolve a complaint about your building’s property manager
Advice guide -
Reporting a problem to the local council
Your local council may be able to help with problems in buildings containing leasehold flats if there’s a health and safety risk or an environmental health nuisance. There are steps you can take to report a problem.
Advice guide