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Responding to Section 20 consultation on major works and long-term agreements

Responding to a notice of intention for qualifying works under an existing long-term agreement

What it is

If your landlord plans to do major works (qualifying works) under a qualifying long-term agreement that is already in place, there is only one stage of Section 20 consultation.

They must send each leaseholder and any recognised tenants’ association if there is one a notice of intention.

This notice must:

  • describe the planned works, or give a reasonable place and time where you can see the description
  • give the landlord’s reasons why they think the works are needed
  • include an estimate of the total cost of the works
  • give the deadline to make written observations, which must be 30 days from the date of the notice, and tell you where to send them

Examples

How you can respond

You have 30 days from the date of the notice to reply in writing with your comments. These are called your observations.

For example, you could:

  • ask questions about the work and what will be included
  • ask for more details if you think the information in the notice is unclear or incomplete
  • challenge the need for the work if you do not think it’s necessary

You will not be able to nominate a contractor, as they have already been chosen.

What happens next

Your landlord must reply directly to you about your observations, in writing, within 21 days.

When the consultation period is over the landlord and contractor can go ahead with the work.

Last updated:
23 December 2025
Next review:
23 December 2027
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