Using a managing agent
Introduction
This guide is for people living in blocks of flats, whether a small conversion or a large purpose-built unit, where there are leaseholders subject to the payment of service charges. It aims to provide basic guidance on how to go about appointing and employing a managing agent. It is particularly relevant if you are a director of a resident management or right to manage company.
Flat owners may acquire management responsibilities in different ways: through acquisition of the freehold of the building, through the statutory right to manage or simply by delegation of the management responsibilities by the landlord. Whatever the route, the management is normally exercised through some form of resident management company (RMC).
The RMC will assume responsibility for the management and repair of the building, and for compliance with the obligations of the lease and the wide range of relevant statutory requirements. It will have to assess how best to achieve this, through self-management or by the appointment of a professional managing agent.
This guide is intended as a general guide only and is not a substitute for legal advice; specific problems should be referred directly to any of the contributory organisations as appropriate. Where they cannot assist, you are recommended to seek advice from a solicitor.
- Last updated:
- 27 August 2021
- Next review:
- 12 December 2026
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