Contact us

You can contact us using our
online enquiry form
or you can speak to one
of our advisers by calling
020 7383 9800

Lines are open Monday to Friday from 9:30-5:00

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Advice

We provide free advice on:

The leasehold system

  • the duties and obligations of landlord and leaseholder

Service charges

  • statutory consultation on proposals for charges arising from works or contracts
  • rights to challenge service charges
  • how to apply to the Leasehold Valuation Tribunal

Rights to information

  • summaries of service charges and accounts
  • rights to inspect documents
  • information on landlord

Right to manage

  • statutory right for leaseholders to take over the management of the building

Extending the lease

  • statutory rights and procedures
  • informal advice on possible costs

Buying the freehold

  • statutory rights for leaseholders of houses
  • collective rights for leaseholders of flats
  • the right of first refusal
  • informal advice on possible costs

Management issues

  • what a managing agent does and how to appoint one
  • forfeiture: the new laws