Template letter to landlord: paying service charge under protest

You can use this template to make it clear to your landlord that you are paying a service charge under protest. This can help if you’re considering challenging the service charge.

You should not rely on this template as an alternative to legal advice. If you have any questions about legal issues we recommend getting advice from a qualified professional. By using this template you accept our terms and conditions.

To use this template:

• copy the text on this page or download the Word document
• replace the text in square brackets with your details
• use the table to list the items you’re being charged for and give your comments

[Landlord’s name]

[Landlord’s address]

[Date]

Dear [landlord’s name]

Re. [insert address of leasehold flat/house]

I have received the demand dated [insert date] in the amount of £[insert amount demanded in the service charge].

My cheque in payment is enclosed.

Or

I have made payment by [insert method of payment, e.g. bank transfer].

This payment is made strictly on the following basis:

• This is a payment under protest
• The service charges are not agreed or admitted
• The said payment should not be regarded as such an admission or agreement
• The right is reserved to challenge these charges at a court or tribunal.

I attach a schedule setting out my objections to the service charge costs being demanded and the reasons why.

I look forward to hearing from you.

Yours faithfully/sincerely

[Name]

[Signature]