The Social Landlords Discretionary Reduction of Service Charges (England) Directions 2014, which cover local authorities and housing associations, came into force in England on 12 August 2014.
The Directions allow these landlords to waive or reduce service charges for the cost of repair, maintenance or improvement by an amount the landlord considers to be reasonable.
The landlord should take into account certain criteria in deciding whether to waive or reduce the service charge.
The Directions do not apply to properties in Wales.
More information you might find useful:
- Discretionary reduction of major works service charges for leaseholders of social landlords
- My landlord is the local council or a housing association. They are planning to carry out a lot of work on my estate leading to high service charge bills. Is there any limit on how much I can be asked to pay?
- Service Charges and other issues
- Service charge dispute resolution flowchart
- More Frequently Asked Questions on Service Charges
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