This podcast is a conversation with Trevor Palmer, Senior Property Account Executive at Pi-Property Insurance. Water Damage in Apartment Blocks:...
Legally, as a leaseholder you are entitled to ask for information in relation to your insurance policy. This right does not arise automatically but only upon a request made by you as a leaseholder to the landlord.
An individual leaseholder or the secretary of a recognised tenants’ association can ask the landlord for a written summary which should be sent to the leaseholder free of charge.
You can also ask the landlord and are entitled to inspect and take copies of the policy.
The request must be made in writing and the landlord must comply within 21 days. Your landlord can only be required to provide the summary once in each insurance period (usually a year).
The summary should contain the sum for which the property is insured, the name of the insurer and the risks covered in the policy.
More information you might find useful:
- Service Charges and other issues: Insurance by the landlord
- More Frequently Asked Questions on Insurance
- Resolutions for service charge disputes
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