It is best practice for the management company to provide an occupant of a building access to their premises’ fire risk assessment, on request.
Ask the person who is responsible for carrying out the fire risk assessment in your building.
This could be the:
- owner (the freeholder)
- management company
- managing agent
What if the freeholder, management company or managing agent doesn’t give me a copy?
There is nothing in law that says the person responsible for carrying out the fire risk assessment must give you a copy.
Some industry bodies, such as the Association of Retirement Housing Managers, say building managers should provide a copy of a fire risk assessment on request.
If your freeholder uses a managing agent, there is an official complaints procedure you can follow.
First, you should complain to the individual agent directly. If that does not work, you should make a formal complaint through the internal complaints procedure at the agent’s company.
If you are still unhappy, you can then complain to a redress scheme. All managing agents in England must be a member of one of 3 redress schemes:
- Ombudsman Services: Property
- The Property Ombudsman
- The Property Redress Scheme
More information you might find useful:
- My building has no fire risk assessment. What do I do?
- What is a fire risk assessment?
- Fire risk assessments: how often must they be done?
- Who is responsible for carrying out a fire risk assessment?
- More Frequently Asked Questions on Fire safety
Still not found the answer?
Contact LEASE to have your enquiry dealt with by one of our experienced advisers.
