To get a copy of your building’s fire risk assessment (FRA), you should contact the responsible person and ask them to send you a copy.
The person responsible for carrying out the FRA is usually the owner (freeholder), managing agent, or management company of the building.
It is good practice for them to give you a copy of the FRA if you ask for it. Some industry bodies, such as the Association of Retirement Housing Managers, also recommend it.
What if the freeholder, management company or managing agent doesn’t give me a copy?
Unfortunately, there is nothing in law that requires the responsible person to provide residents with a copy of their building’s FRA.
However, the law does require them tell you about any risks identified by the FRA.
The local fire and rescue authority has power to enforce this requirment.
Making a complaint to your managing agent
If you have a managing agent and they fail to give you a copy of the FRA, you could make an official complaint.
First, you should complain to the individual agent directly. If that does not work, you should make a formal complaint through the internal complaints procedure at the agent’s company.
If you are still unhappy, you can then complain directly to a redress scheme. All managing agents in England must be a member of one of two redress schemes:
More information you might find useful
- My building has no fire risk assessment. What do I do?
- What is a fire risk assessment?
- Fire risk assessments: how often must they be done?
- Who is responsible for carrying out a fire risk assessment?
- What are the leaseholder protections in the Building Safety Act 2022?
- More Frequently Asked Questions on fire safety
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