Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

Self-help to fix a ceiling

Michele C owns a flat in Woking, Surrey, and had a leak in her bathroom ceiling. She had repeatedly told the managing agent about this, but nothing was being done.

The LEASE adviser suggested a variety of options, from obtaining an order for specific performance, through to Right to Manage or buying the freehold. Ms C was advised that another option might be self-help, where she would arrange the repair herself, and deduct (“set-off”) the cost of the work from future service charge bills.

Before exercising self-help a leaseholder should be sure to write to their landlord and:

The leaseholder should ensure the work is carried out properly and expenditure is appropriate.

It is important before going down this route to ensure that there is nothing in the lease that prevents any set-off.

Ms C said that the advice was “was prompt, informative, and absolutely needed”.


More information you might find useful:

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Ministry of Housing, Communities & Local Government.

[name="email"]
[name="email"]