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FAQs on Appointment of a Manager

9 questions
What is the procedure for the appointment of a manager?

The leaseholder(s) have to serve a preliminary notice on the landlord stating that this remedy is being sought. If the issues concerned are capable of remedy then the leaseholder(s) have to give the landlord reasonable time to remedy the situation. What constitutes a reasonable time depends on what the issues are.

Once the reasonable time has expired, if the leaseholder(s) are not satisfied that the issues have been remedied, they can then make an application to the First-tier Tribunal (Property Chamber) for a manager to be appointed. The leaseholder(s) have to nominate a new manager which could be themselves or a professional manager.

The Tribunal will determine the issues and decide if it is just and convenient in all the circumstances to appoint a new manager.

You are likely to require the services of a solicitor and a managing agent.


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My lease has 3 parties to it: myself as the leaseholder, a freeholder and a separate management agent/company. Can I still apply for the appointment of a manager?

Yes, since the Commonhold and Leasehold Reform Act 2002, appointment of a manager can be exercised in relation to tripartite leases (leases with three parties). In this case all notices must be served on the manager under the lease.

You are likely to require the services of a solicitor and a managing agent.


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Are any landlords exempt from the appointment of a manager?

The right to seek the appointment of a manager from the First-tier Tribunal (Property Chamber)  is not available where the landlord;

  • is a local authority,
  • a registered provider (formerly a housing association),
  • a fully mutual housing association,
  • a charitable housing trust,

It is also not available where the landlord is resident in the premises and the building is a converted property (i.e. it is a house converted into flats) and less than half of the flats are let on long leases (normally these are leases which have been granted for a term in excess of 21 years).

You are likely to require the services of a solicitor and a managing agent.


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What grounds need to be satisfied before we can exercise appointment of a manager?
  • The landlord has breached an obligation owed to the leaseholder under the lease which concerns the management of the building;
  • The landlord has demanded, or is likely to demand, unreasonable service charges;
  • The landlord has breached a relevant provision of an approved management Code of Practice such as the RICS Code (Royal Institution of Chartered Surveyors) Service Charge Residential Management Code.
  • There are other circumstances that exist which make it just and convenient to appoint a new manager.

You are likely to require the services of a solicitor and a managing agent.


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Does my building qualify for appointment of a manager?

The building must contain at least two flats. The right to seek the appointment of a manager from the Tribunal is not available where the landlord is;

  • a local authority,
  • a registered provider (formerly a housing association),
  • a fully mutual housing association or a charitable housing trust.
  • resident on the premises and it is a converted (not purpose-built) property and less than half the flats are let on long leases.

You are likely to require the services of a solicitor and a managing agent.

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Are there any criteria to be complied with if we want to appoint a manager?

Yes, to be able to make an application for appointment of a manager, you need to be long leaseholders. These are leaseholders with leases which were originally granted for a term in excess of 21 years.

You are likely to require the services of a solicitor and a managing agent.


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I am a leaseholder of a flat on an estate comprising several blocks of flats. Can we apply for a manager to be appointed for the whole estate?

Yes, you can  apply for appointment of a manager provided at least one leaseholder from each block joins in the application to the Tribunal.

You are likely to require the services of a solicitor and a managing agent.


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What kind of order can the First-tier Tribunal (Property Chamber) grant when a manager is appointed?

The Tribunal will appoint a new manager for a specified length of time such as 2 years. The Tribunal can go beyond the lease in terms of the powers they give the manager. For example, if the lease does not allow for the recovery of service charges in advance the Tribunal may actually permit the new manager to demand money in advance. It depends on the circumstances.

You are likely to require the services of a solicitor and a managing agent.


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How many leaseholders do we need to exercise the appointment of a manager?

Appointment of a manager is an individual leaseholder right, so the application may be made by any one leaseholder or by a group of leaseholders acting together. The leaseholder must be a long leaseholder. This is a leaseholder with a lease which was originally granted for a term in excess of 21 years.

You are likely to require the services of a solicitor and a managing agent.


More information you might find useful:

Still not found the answer?

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