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Template 15 – Letter to landlord – payment under protest

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Template letter

[Landlord’s name]

[Landlord’s address]


Dear [landlord’s name]

Re. [Insert address of leasehold flat/house]

I have received the demand dated [insert date] in the amount of £[insert amount demanded in the service charge].

My cheque in payment is enclosed and it is made strictly on the following basis:

  • This is a payment under protest
  • The service charges are not agreed or admitted
  • The said payment should not be regarded as such an admission or agreement
  • The right is reserved to challenge these charges at a court or tribunal.

I attach a schedule setting out my objections to the service charge costs being demanded and the reasons why.

I look forward to hearing from you.

Yours faithfully/sincerely



Service charge Item (these are some possible examples) Cost per flat Comments
Roof repair/replacement (give year) £XXXX E.g. The roof did not need replacing and patch repairs would have been enough. The standard of work was poor.
Windows repair/replacement (give year) E.g. I have looked at the lease and cannot see that I am required to pay for this through the service charges.
Balconies repair (give year)
Repair of guttering and downwater pipes (give year)
External decoration (give year)
Building Insurance (give year)
Routine cleaning (give year)
Management fee (give year)
Entry phone (give year)
Aerial (give year)
Routine Repairs (give year)
Health and Safety Report (give year)
Health and Safety Remedial Work (give year)
Fire Risk Assessment Report (give year)
Fire Risk Remedial Work (give year)
Asbestos Report (give year)
Asbestos Remedial Work (give year)
Management fees (give year)
Tree work (give year)
Car park repair/maintenance (give year)
Surveyor’s fees (give year)
Accountant’s fees (give year)
Legal fees (give year)

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Department for Levelling Up, Housing & Communities.