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Referrals

This page lists organisations that may be able to act for you or give advice on areas that are outside our remit e.g. debt advice.

PROFESSIONAL BODIES

ADVICE

  • Age UK: 0800 169 6565 Charity that provides advice, information and services to older people in the UK
  • BrumLAG: BrumLAG is a voluntary group of leaseholders affected by the cladding and building safety scandal in Birmingham and the wider West Midlands
  • Chartered Institute of Housing (CIH): 024 7685 1700 Provides advice and training to housing providers
  • Citizens Advice Bureau: for England call 0800 144 884. For Wales call 08444 77 2020. Free, independent and impartial advice on various legal matters
  • CLADDAG – Leaseholder Disability Action Group: group of residents who are disabled or have health conditions and are living in homes affected by the cladding and building safety crisis
  • Elderly Accommodation Council: A charity providing free advice on elderly care and housing matters
  • Federation of Private Residents’ Associations (FPRA): 01920 449 839 A not-for-profit advice, support and lobbying organisation for residential leaseholders, tenants and residents’ associations, and residential and management companies.
  • Leasehold Knowledge Partnership (LKP): Campaigning leaseholder charity and the Secretariat of the All Party Parliamentary Group on leasehold and commonhold reform
  • Leeds Cladding Scandal: group of leaseholders in Leeds affected by the cladding and building safety scandal
  • Liverpool Cladiatiors: a resident-led campaign in Liverpool and a collaboration between Inside Housing, UK Cladding Action Group, Manchester Cladiators, Grenfell United, and many other resident groups
  • London Cladding Action Group: a resident-led campaign in London and a collaboration between Inside Housing, UK Cladding Action Group, Manchester Cladiators, Grenfell United, and many other resident groups
  • Money Advice Service: Free and impartial money and debt advice, set up by the government
  • Shelter England: 0808 800 4444; Shelter Cymru (Wales) 0345 075 5005 Housing charity that provides advice and legal representation in relation to secure, assured and assured shorthold tenancy matters
  • SouthamptonCAG: a resident-led campaign in Southampton and a collaboration between Inside Housing, UK Cladding Action Group, Manchester Cladiators, Grenfell United, and many other resident groups
  • Step Change (A Debt Charity): 0800 138 1111 Provides free advice on problem debt and debt management plans
  • UKCAG: a resident-led campaign and a collaboration between Inside Housing, UK Cladding Action Group, Manchester Cladiators, Grenfell United, and many other resident groups.

MEMBERSHIP ADVICE

REPRESENTATION

  • Advocate (formerly the Bar Pro Bono Unit): 020 7092 3960. A charity which matches barristers with members of the public who need help. Means tested.
  • BPP University pro bono unit (BPP): 0330 060 3444 Law students with guidance from qualified lawyers take part in pro bono work; advice and representation. BPP only advises on properties in London or Birmingham. BPP does not advise landlords. This includes leaseholders who rent out their property.
  • Personal Support Unit: Charity with over 700 volunteers providing free practical and emotional support during and after court to litigants in person. Drop-in at various courts (see website) to book an appointment to be seen in person providing emotional and practical support

RESOLUTION

REGULATORY

  • The Conveyancing Association: 01633 261 757 A member regulator whose function is to improve the conveyancing process and implement best practice throughout the industry
  • Estate Agency Team – National Trading Standards: (various national trading standards office) – use Government portal to find a local office.  Investigates, provides advice and guidance and builds expertise in the application and interpretation of estate agency legislation
  • NAEA Propertymark: 01926 496 800 Regulates the estate agency profession and handles complaints

REGISTER/INFORMATION

  • Companies House: 0303 1234 50 Maintains a register of private and public companies in the UK. Provides guidance information on setting up and running companies including Right to Manage (RTM) companies
  • Land Registry: Government organisation which maintains a register of properties in England and Wales.

GOVERNMENT/OTHER

Park Homes

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Department for Levelling Up, Housing & Communities.

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