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Frequently Asked Questions

Water has leaked into my flat from the flat above and caused damage to my property. What can I do?

You will first need to establish the cause of the leak and who is responsible for repairing the problem under the terms of the lease. The damage may be covered on the buildings insurance.

If the leaseholder or occupier of the flat above has been negligent or failed to take appropriate action following the leak you may be able to pursue a claim against them for your uninsured losses. Specialist advice should be sought prior to embarking on any legal action.

If the leak was caused by a communal or shared pipe, the landlord or management company could be responsible and the costs of repair may be recoverable as a service charge depending on the circumstances.

In the first instance it may be advisable to try to resolve the matter amicably perhaps through mediation.

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