New advice line
A new service is now available. Lawyers, managing agents and other professionals working in the sector will access LEASE advice through an online booking system. No more waiting on hold – select your slot, call the number provided and get the advice you need. Written advice is also available.
A 20 minute slot will cost just £45 (plus VAT). A 40 minute slot for advice in writing is £90 (plus VAT).
Are you a professional with an issue that you’d like to discuss with a LEASE adviser?
Click here to book your first appointment
The revenue from this new service will, as always, be going to support our free service for leaseholders.
- I am in dispute with my landlord but I do not want to go to Court or Tribunal. Is there an alternative?
- How can I find out what my service charge is being used for?
- My neighbours are very noisy and it is affecting the enjoyment of my property. What can I do?
- My landlord has carried out Section 20 consultation but I am still unhappy about the service charges I'm being asked to pay. What can I do?
- I own the freehold of a leasehold house. The leaseholder wants to buy the freehold. Do I have to sell it to them?
- What happens when my lease runs out?
- What happens if I breach the terms of my lease?
- My landlord has not demanded ground rent for several years. Can he still demand it?
What can I do if my landlord fails to provide information about the insurance cover in accordance with the Landlord and Tenant Act 1985?
Where a landlord fails without reasonable excuse to comply with either a request for insurance details or to inspect or have copies of the relevant policy or associated documents, they commit a summary offence and are liable for a fine of up to £2,500 (level 4 on the standard scale) on conviction. The local housing authority, usually through the Tenancy Relations Officer, has the power to bring proceedings, or they can be brought by the leaseholder privately. Any prosecution must be presented to a magistrate within 6 months of the commission of the offence.
Please note that local housing authorities are exempt from prosecution.
More information you might find useful:
- My landlord arranges the buildings insurance and I pay a proportion of the cost through my service charge. Can I get information about the policy?
- Service Charges and other issues: Insurance by the landlord
- More Frequently Asked Questions on Insurance
Still not found the answer?
Contact LEASE to have your enquiry dealt with by one of our experienced advisers