This is a remedy available under the Landlord and Tenant Act 1987. It allows leaseholders of flats, under certain circumstances, to apply to a First-tier Tribunal (Property Chamber) for the appointment of a new manager. This means the landlord remains the same but the manager will be different. The new manager will be accountable to the Tribunal.
The right to seek the appointment of a manager from the Tribunal is not available where the landlord is a local authority, a registered provider (formerly known as housing associations) a fully mutual housing association or a charitable housing trust.
You are likely to require the services of a solicitor and a managing agent.
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