New advice line

A new service is now available. Lawyers, managing agents and other professionals working in the sector will access LEASE advice through an online booking system. No more waiting on hold – select your slot, call the number provided and get the advice you need. Written advice is also available.

A 20 minute slot will cost just £45 (plus VAT). A 40 minute slot for advice in writing is £90 (plus VAT).

Are you a professional with an issue that you’d like to discuss with a LEASE adviser?

Click here to book your first appointment

The revenue from this new service will, as always, be going to support our free service for leaseholders.

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What can I do if I disagree with an administration charge?

You have two courses of remedy, depending on whether the charge is variable or fixed in the lease:

  • where the charge is variable, you may make an application to the First-tier Tribunal (Property Chamber) for a determination of reasonableness. A variable administrative charge is one where the amount of the charge is not specified in the lease or calculated according to a formula specified in the lease.
  • where the charge is fixed by the lease or a formula in the lease, you may apply to the Tribunal to vary the lease, on the grounds that the amount specified is unreasonable or that the formula is unreasonable. If the Tribunal is satisfied, it may make an order to vary the terms of the lease, to substitute a reasonable amount or to amend the formula, either as requested by you or as the Tribunal finds appropriate.

An application cannot be made to the Tribunal where the charge has been agreed or admitted by the leaseholder, has been or is to be referred to arbitration pursuant to a post-dispute arbitration agreement, or has already been determined by a court or Tribunal.

More information you might find useful:

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