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Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

My landlord wants to employ a new cleaner. Does he need to consult me before he does so?

A landlord must consult the leaseholders before entering into a qualifying long term agreement (QLTA) for the provision of services such as cleaning, gardening or lift maintenance. A QLTA is an agreement entered into by the landlord with a contractor for a period of more than 12 months where the amount payable by any one leaseholder exceeds £100 in any one year.

Certain contracts are not included. For instance, contracts of employment.

If consultation is not undertaken the landlord cannot recover more than £100 per year from any individual leaseholder unless the Tribunal has dispensed with the requirement to consult.

You may require the services of a solicitor, a surveyor or a managing agent.


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