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Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

LEASE adviser wins Customer Commitment award

LEASE is delighted to announce that Anna Tomasik, LEASE Legal Adviser, has won a Customer Commitment award, against competition from 20,000 other individuals from around the world. Anna won the award through being consistently professional, positive, showing initiative and generally giving service above and beyond what was expected.

LEASE is staffed by similarly-minded, legally qualified professionals who provide free information, initial legal advice and guidance to members of the public about residential leasehold and park homes law.

LEASE is a member of the WOW! Awards – an employee recognition and engagement scheme which through recognising those employees who have given excellent customer service, enables us to improve our service to our customers.

Nominations for awards are independently assessed and once a year, at a Gala Event, awards are granted to organisations and to individuals who have excelled in a particular category.

LEASE was delighted to have been nominated in the 2018 national WOW!! Awards as a finalist in two categories:

  1. Customer Commitment – an individual award, and
  2. Quality Service Provider of the Year (Small Business) – an organisational award.

There were over 20,000 nominations, covering organisations and people from around the world, and 40 finalists.

Further information:

Ministry of Housing, Communities and Local Government logo

LEASE is governed by a board, appointed as individuals by the Secretary of State for the Ministry of Housing, Communities & Local Government.