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Most popular advice guides

Service charges and other issues

Service charges, administration charges, ground rent, recognised tenants associations and forfeiture. For a brief summary...

Leasehold Extension – Getting Started

The right to extend the lease of a flat under the Leasehold Reform Housing and...

Living in Leasehold Flats – A guide to how it works

The nature and typical rights and obligations that relate to the ownership of a leasehold...

Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents

Consultation for qualifying works to a building and qualifying long-term agreements. Purpose of this booklet...

Leasehold Houses – Buying the freehold – Qualification and procedure

Qualification requirements for a tenant to buy the freehold of their leasehold house and outline...

Right to Manage

The right for leaseholders of a building containing flats to take over the management of...

What is a consumer contract?

The Consumer Rights Act 2015 defines a consumer contract as one between a trader and a consumer.

Part 1 of the Act applies to most, but not all, kinds of consumer contracts. Part 2 of the Act applies to all consumer contracts whether written or not.

The Act includes a provision which, in certain circumstances, applies Part 2 of the Act to terms in a ‘secondary’ contract – a separate contract which has an effect on the rights and obligations of the consumer and trader under the main contract – even if it does not in itself meet the criteria of a consumer contract. This is for anti-evasion purposes.


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