Introduction Service charges What are service charges? Fixed or variable service charges? Service charge structure Limits on service charges What are reserve funds? The power to recover service charges The requirement for reasonableness Application to the Leasehold Valuation Tribunal The law Demands for service charges The holding of service charges - trust accounts Summary of service charges accounts Rights to further information (inspecting accounts and receipts) Failure to provide a summary or allow access to further information Consultation EU implications for consultation Consultation on major works Consultation on long-term agreements Works under long-term agreements Service charges: summary and conclusions Administration charges Insurance Insurance by the landlord Failure to provide insurance information or reasonable access Insurance through the landlord's nominated or approved insurer Ground rent Notice for payment of ground rent Estate Management Scheme charges Recognised Tenants' Associations Forfeiture and possession Failure to pay a small amount of charges for a short period